Most garments on melredmer.com are made-to-order and measure. The made-to-order and measure principle is completely connected to the unique patterns and craftmanship of Mel Redmer. It provides perfectly fitting garments and counteracts overproduction. After you placed your order you will get an e-mail if and which measurements exactly are needed.
Shipment is possible to most countries worldwide. If your country does not come up as an option please contact us. Items are shipped from Hamburg, Germany.
If product is in stock your order will be processed & shipped 1-3 business days after payment. Some garments are made-to-order and will therefor be shipped 1-2 weeks after placement. When ordering garments you will receive an e-mail with more information.
Customs & Duties
For international orders, you may be responsible for import duties and taxes on your order depending on the country in which you reside. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. You may contact your customs office for additional information.
Products bought from melredmer.com are fully returnable within 30 days upon receipt. Products must be returned unused and in the same condition as they were upon receipt and with the original packaging. If you wish to return your order you must let us know within 14 days of reception and have returned the items within another 14 days. Please announce your return at firstname.lastname@example.org. Made-to-order and measure pieces are due to the individualisation not returnable.
Any information you provide is confidential and will only be used for order processing, marketing and the like. Your details will not be disclosed to any third partie without your consent.
If you still have unanswered questions please get in touch via email@example.com